I boarded my dog for 4 nights there and when I picked her up she wasn't the same.:/ she's a big dog and requires special attention I felt that the staff didn't know how to handel big dogs. Also her throat is messed up. Seems like she has a cough. I will not take her back to be boarded again there.! I'm disappointed because all my animals go to Ann road animal hospital. My cats need their nails trimmed but really debating if I should go back there.