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| - We had visited this restaurant twice before, and enjoyed it. However, when we stopped in today, we didn't even stay to order. When we arrived, the server at the counter was finishing taking another group's order. She finished, told us she would be right with us, and we said, "Okay."
She then proceeded to fix the drinks for the group before us, and served them. That was fine with us.
What was not fine was when, after serving the drinks, instead of coming back to the counter where we were waiting to order, she stopped by another table and asked if they needed anything else. One of the people there looked around their table, picked up his drink cup, and handed it to her. That was the point at which we turned and walked out.
I don't mind waiting my turn at a restaurant. I don't mind if people who have been waiting before me get served first. I do mind when the server literally looks around for anyone else to help before she comes back to me. For a restaurant that serves chicken wings, the food isn't bad, but it's not worth my feeling unwelcome or dismissed. We are not planning on returning any time in the foreseeable future.
Edited to add: Since posting my original review, the owner of the restaurant promptly contacted me, offering to correct the problem and offering us a gift card to make up for the experience. So, despite our frustration, at least they were responsive, and we are certainly willing to give them a second chance.
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