The cashiers we dealt with the past 2 times we've gone were especially rude, and my expectations are generally pretty low. If we have a question, it's met with an eye roll. Our orders are never right. The last time we ordered, we asked for a medium fry, which we didn't get. We saw on the receipt that they put through the order for the fries and then removed it like they cancelled it. Certainly not the end of the world but annoying anyway.