| rev:text
| - Horrible location. From the moment I walked in the door, I was not welcomed. The staff are miserable and make your experience there horrible.
Here's what happened during my stay here:
1) When we walked in, the staff just stared at us as if it was so awful that they had more customers. We stood there awkwardly like animals in a zoo until a host seated us.
2) The table we sat at wasn't clean. We asked them to wipe it down or move to a clean table. but as I said this I looked around and realized all the tables are dirty. They only seem to wipe it down when they seat a table there. It wasn't appetizing at all.
3) They brought us 2 glasses of water. No ice isn't nice, but that's what we got. The cups smelt HORRIBLE. As if they were hanging out in the washroom. Again, not appetizing.
4) We asked for 2 cappuccinos and a crepe. The crepe was ready before the cappuccino. I don't know about you, but I like to drink my cappuccinos while I'm eating something sweet. Not after. Clearly they need better coordination between the barista and the dessert crew.
5) As we finished, we sat there looking around for our waitress who was nowhere to be found. I walked to the washroom while we were waiting to get the bill and noticed her standing in the back laughing with her colleagues. We had a movie to catch so I wasn't impressed. Normally waiters do a table check but she never asked us how things were or if we needed anything else. For a slow Sunday evening I would expect better service.
6) I've also seen the owner yell at children. He is a disgruntled man who hates children being in his restaurant. There was a large party of 20 people with a few children sitting across from me. A few of these children had menus and were looking at them. He went over and took it out of their hands so viciously and said it wasn't for them. How RUDE. If those were my children, I would have walked out of there and taken my crew of 20 people with me.
7) Finally, we got a hold of one of the waiters and asked if they could get our server. This took another few minutes. Finally, she came by and asked how everything was. A little late if you ask me. I told her it was good, as I didn't want to be confrontational at that point. I told her we were in a rush and needed to catch a movie. She told us she would be right back with the bill, which took another few minutes. My husband paid the bill and left a generous tip despite the horrid service. She told us not to worry about being late for the movie because of the trailers. First off.. not her place at all to say such a thing since she should be apologizing for being the cause of the lateness. Second of all, some people LIKE the trailers.
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