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  • There are places happy with their happy hour... Proud locales that promote it, advertise it, offer it & bask on it... This Chili's is not one of them :/ and that is sad, because they do have great maragaritas - in my personal opinion. That's why I end up there at least 3 Tuesday's of the month. It was almost becoming a tradition for me because of a nearby meeting I attend in the area. But that's definitely now out of the window. I got tired of Chilis trying to chill their way out of their own Happy Hour. The first Tuesday I went there we learned it was happy hour only after we paid the bill... Which never leaves you a good feeling. But what happened yesterday was even more fustrating. We purposedly asked to be sat at the bar, BECAUSE of the Happy Hour & stayed on a cramped table at the bar BECAUSE of the happy hour (since you can only get it from that one area) and ordered from the happy hour menu, pointing from the specific items in the menu, and yet when they bill came they tried to play silly and charge the items at full price!! The one person that seemed to be a manager, not only needed an explanation as to why we were asking for the happy hour pricing but, then proceeded with the old excuse that the waitress didn't know any better :/ Nothing worse that end the night by trying to explain ourselves and have something corrected that shouldn't need any correction, excuses, or clarification. If they don't want people to order from happy hour they should not offer it. This is a trusted, major brand and from all the places this is not the one you'd expect this. It leaves a sour note to a night that was going so well. I don't go to places for happy hour with the purpose to end up not happy, so my personal resolution to this is no more happy hour at Chilli's. Moving on to the YardHouse. That's our plan, and we're sticking to it, but anyone reading this, your resolution should be to check your bill. Chili's wants its full price and they're not afraid to try.
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