I called to see if they had any appointments available. As a courtesy I always let businesses know that I have a Service Dog. My girl is an 84 lbs German Shepherd so is not like I can hide her. The clerk told me that she would have to check with her Boss because of allergies. I explained to her that under the American Disability Act of 1990 she was prohibited from discriminating me. She explained that her business could loose customers if they had allergies and I explained to her that under ADA that is not a valid excuse to discriminate anyone with a disability that uses a Service Dog for assistance, both customers have to be accommodated on the premises. The ADA is protected under the US Department of Justice. I am not an American that is attached to their dog and can't leave them at home. I am a disabled veteran that has Kiera to assist with everyday needs. It took me 14 months to get out of the house after I returned home. The last thing I want is the attention but unfortunately the stigma with the SD and others taking advantage of the law puts real disabled Americans in that situation. Upon letting her know about the law, she went back to her Boss and said that they would have to put me in the front. It is also against ADA law to exclude me from any premises where any other customer is allowed. I told her that I would be careful with refusing services to people with disabilities and their service animals. I decided not to take their offer as I felt I was already discriminated. I would never put my service animal through that. You can also google ADA 1990, Service Dogs and it will educate your Boss on what he/she can and can't do.
Questions ? Call the ADA 1-800-514-0301
An agency of the US Department of Justice Civil Rights Division