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| - I've been to the Rectory a few times and had food ranging from mediocre to quite good but the service today left me deeply disappointed - enough to write this review.
Came with a friend visiting from Germany for a light dinner. Chalkboard by main entrance indicated that today's soup was potato and cheddar soup, which given that it was raining seemed like a great idea - so when our waiter came, I ordered "the soup, please" as the menu lists "Daily Soup" for $7.
I was surprised when my soup arrived to find a chilled fruit soup. I flagged down the waiter immediately and said that although I had indeed ordered "the soup", their sign said it was potato and cheddar. He assured me that I was mistaken and that the only soup on offer was this chilled watermelon soup. My friend and I were both confused as we'd both read the chalkboard by the door when we came in and were quite certain we had not misread "watermelon" as "potato and cheddar"...
Our waiter (to his credit) asked if I'd like to order something else, which I didn't as my friend was already eating her meal and we'd ordered soup and a salad because we were trying to catch a ferry back in only 45 minutes (as they're hourly from Ward's Island). He said he would "go take a look at the sign" and I assumed he would go, find that we were indeed right, and report back, presumably comping the mistaken soup.
We didn't see him again until he brought us the cheque, featuring my soup at full price. I went to investigate and sure enough, he had located the incorrect sign and changed it to say "Watermelon Soup (COLD)". Given that it was raining and I was having only soup for dinner, watermelon soup was really not ideal. I've worked as a waiter for several years and I was surprised to find that my rather unsatisfying cold soup dinner had not been comped given that the error was clearly theirs. I was also surprised that the waiter did not return to confirm that I was indeed right, and apologize for accusing me of being wrong about what their own sign said.
The watermelon soup came with, somewhat confusingly, a solitary, savoury breadstick. I think I'll give another restaurant a try next time I'm on the islands. As for my dinner tonight, I took the ferry home in the rain and made myself spaghetti.
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