Don't let the outside appearance cloud your judgement. Upon entering we were greeted by their friendly staff. Some different specials were offered. We went with the one hour foot spa which included massage for your back, legs, neck and shoulders. The water to soak our feet could have been warmer. The staff was courteous and quiet which helped to create a relaxing atmosphere. Halfway through our session a very loud male customer could be heard outside, just a super loud talker. He continued running his mouth for the next ten minutes. It was also a little too warm in there, especially uncomfortable because of the outside summer heat. Overall it was a nice experience, I would go back.