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  • Terrible drive thru service tonight. Was left waiting over 10 mins at lane 2 after I heard & seen the person in front of me had their order taken just fine then pulled up then they decided to make me sit and wait when it's my turn while they took 3 cars orders in the other lane! I said hello twice and nothing. I guess they just pick and choose who they want to serve when no one is supervising ..ha. Normally I would have left sooner but since this service has been periodically sketchy here, I wanted to see how long it would actually take them to acknowledge my waiting. I pulled up at 11:55 pm and finally left after my observation at 12:12 am. That's ridiculous! Hurried up and went to Wendy's because we do have to work in the morning and just needed a fast bite to eat before bed because we were very busy all day! All that time wasted on this Mcds. Where's the management or supervisors at this location? I will add that there are a few mcds I usually drive out of my way to because ill get better service!! If you want mcds drive a little further to Fairview or Lakewood or even w 105th and Lorain in Cleveland.. you'll be much happier. Those locations are just better Mcds with better service because I've never had problems at those locations. Just this one.
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