I waited for this show for MONTHS. booked my ticket so long ago when they first went on sale for my birthday. Picked a specific seat because of the location and it was on the end because I am claustrophobic. Got to my seat delighted. It was perfect. I must have seemed to happy because I was tapped on the shoulder by an employee telling me to move over they wanted to seat someone next to me. I said "but I paid for THIS specific seat" The response I received was " ma'am the seats are all the same" ummmm no. If that was the case why do we need to chose seats. So not only am I not on the end anymore, we squish in another woman on the couch. Let me add I am 6'0" tall and not small. And they put someone double my size next to me. The man said she needed the seat because she was " handicap". Yeah she was standing and dancing and climbed those stairs like a champ. I really wish I could contact someone for a refund as my whole birthday evening that I was so anticipating was turned to utter frustration.