I already submitted a review for Blue Martini but apparently it was flagged. I just felt that it was important that other patrons see this review before they pay for special event tickets. I'm writing this review due to the horrible treatment I received trying to buy tickets for this New Year's eve. This place has a policy where you have to contact their events coordinator to purchase tickets, you can't just go in and buy them. Why this is their policy I have no idea because it is such a disorganized mess. This New Year's eve I attempted to pre-order tickets from Abbie all week before New Year's. When I called and texted emailed I never got a single response. I finally had to call the main line the day of New Year's to ask if they would do something to help me reach this Abbie person and they said that she wouldn't be able to even sell me the tickets because they were sold out and that I was lying about even attempting to contact her. I have never been called a liar before by a restaurant worker on the other end of a phone call. Last New Year's eve I also tried to purchase tickets early but I still couldn't get a hold of Abbie however that time the manager was nice enough to offer me a gift card to make up for the difference between pre-sale tickets and at the door tickets. Both years my friends purchased tables and they were depending on me and my fiance to join their table. After this terrible treatment this year I decided not to go this year or in the future.