I don't get what the hype is all about. The ice cream itself isn't anything special..I guess you are mainly here for the cone. In terms of service...it's mainly teens standing around chitchatting and not wanting to even serve you. I asked for twist ice cream and got pure vanilla handed to me. So he had to redo it...but it was done so sloppy..I really don't think I'll ever return just because the service was such a turn off. Not impressed.