As an avid Dutch Bros fan in places ranging from Oregon to California to Arizona, I feel like I can testify as to what a good vibe and efficient service is at Dutch Bros. Today, I had a wonderful experience and wanted to share with the Yelp community.
I walked up to the Dutch Bros window and immediately felt like the red carpet was rolled out, as a kind barista was mopping the outside floor to make sure I wasn't messing up my shoes with whatever had been spilled out there. To be honest, if I'd known it was sticky outside and there were a lot of people in line, I would've just left it. So good start!
Then, I was helped by a barista - I believe her name was Nicole. She was not only efficient with my order (despite the aforementioned busy lines) but made pleasant conversation to the tune of turning my bad day upside down. Here's the thing - no customer service agent, let alone a barista, is required to have a good conversation with a customer. I've been fortunate to have that experience every time I've visited and definitely enjoyed today's visit!
I wish I'd gotten the name of the first barista but I can tell you Nicole did a great job and I will continue to come to this Dutch Bros to get my caffeine fix. Thank you for all that you do, Dutch Bros!