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  • This review is more in regard to a particular server as opposed to Paymon's as a whole. My friends and I are regular patrons of the place, for good reason, they have good hookah. But this location certainly misses the mark in it's customer service. Our server Cynthia, (we actually had 3 different people tending to us, but this one in particular was the one servicing our hookah) addressed our table as normal and began conversation by telling us she hopes she gets over this sickness soon, a throat infection no-less. Fine, that's our prerogative if we wanted to smoke after that. But not wanting to make her feel bad, we chose to do so anyway. We came in only for happy hour (5-7) for the prices. We ordered one of our hookahs 45 minutes before the end of happy hour and it did not come out until 5 minutes before happy hour was over. We could have smoked and ordered another bowl in that time. Cynthia apologized and said there was a mix up with one of tables, that was the reason for the delay. So, when we finished that hookah, I asked Cynthia if she could put this next order as happy hour pice being as their in up prevented us from doing so. She said she'd need to run it by her manager. So she did, came back, and said that was fine. When our bill came, it was not at happy hour price... we waited another 20 minutes for someone to come by so I could address this, and no one ever came. I went up to the bar to speak with Cynthia, or anyone really, and when she saw me come up to the bar, she quickly went off to the back. So I ended up speaking with another girl and she said the manager discounted $4 (not happy hour priced) at this point we were just tired and defeated and ended up paying for it. But I'm leaving this review here for others to please be cautious of Cynthia... Again, I enjoy Paymon's, but will specifically be requesting her not be our server.
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