It's one guy that runs the business, and he used to be a salesman. It didn't seem to me like he knew anything about dog training, and pressured me into meeting with him. I have a puppy who just needs to learn basic obedience, and he told me it would cost 1,000 dollars for the training. I am glad I didn't go through with it, and will just go to petco for the old fashioned puppy classes.