I had clean ears! But the entire experience was professional and friendly. I called at noon today, scheduled an appointment for 1:30 pm - so prompt! When I got in I filled out a few forms and Dr. Lewis saw me. She asked some preliminary questions and then did the scope of my ears. She checked my eardrum strength and said I looked very healthy. Awesome experience! Professional, modern, clean office. Great doctors who even knew that I was coming from work and asked about my day!