Although my experience started off a little slow at first, the kind and friendly staff made up for that quickly! My technician was Alyssa and i saw Dr Longoni. They were beyond amazing, giving me options, best recommendations for my dog. They loved on him and gave him so many treats i was amazed. Although i understand its a business there to make money, i didnt feel like i was getting gouged and with all the different options i had i left there extremely happy! I cant say enough to go this place!!!