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  • Oh where to begin? The food was OK, average, forgettable. We had 3 different servers by the time we ordered. Maybe the guy was new but the food took forever to arrive. We had one refill of drinks, weren't checked on and had to flag him down for the multiple missing and/incorrect items ordered. He was pleasant but that's about all I can say. We asked if there were substitutes for fries, and thus ordered the tater tots, after confirming there wasn't anything on them. Then they come out loaded with cheese, sour cream, bacon and onions. None of which we wanted. To top it off, we were charged $2 extra and weren't told there was an extra charge. The bill was wrong on top of that charge so we didn't dispute the $2 but it was reflected in the tip. My husbands burger was meh. The lettuce was literally one very thin piece of square lettuce. Seriously?!? Even fast food places give you lettuce! The cherry on top of this dinner was we were seated in the central Hub,where you can watch all the servers congregate, talk, sometimes bicker and clearly not serve their customers. In summary - we came because of a free birthday meal - Decided to give them another try even though we didn't remember loving the food. I'll unsubscribe from any further offers. I don't ever want to be tempted to come here again. I can't believe we paid for all the empty calories of bland food we just consumed.
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