I had heard such great things about this place but was super disappointed with the customer service.
I reached out to them via email and the phone. It's next to impossible to get ahold of someone there, and when you go to leave a voicemail you're instructed to text the phone number your message instead. When I received a reply back to my email, I was told that they would charge me a $20 fee to look at my lashes just to see if they could fill them in. When I asked why such a high charge when it's been free any other time, I never received a reply back. It's now been four days since my calls and emails, and I still haven't heard anything. I expected better! Definitely won't recommend them to my lash-wearing friends..