I recently came here to get my watch sent in to fix the strap and the face. I walked out with two new watches and a new strap for a watch I already have. I enjoyed my time in there so much thanks to a woman named Kim. Her two other coworkers helped but I unfortunately forgot their names. They were so nice, friendly and helpful! My girlfriend got her watch engraved in the back and it looks so nice. Definitely a nice added touch to a beautiful watch already. Thank you guys so much for your help. We loved our time in there!