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  • I would avoid Raintree pet resort. We were very good customers there for almost 3 years. Our yellow lab went for all boarding and also for daycare group play time once a week. In January our dog was attacked during group daycare by another dog and required an overnight hospitalization to get stitches on the inside of his mouth. The owner of Raintree got extremely defensive when I started asking questions and didn't even offer a shred of sympathy for what happened. They refused to provide any information about the dog that attacked our dog and we have since removed our dog from there for good. We loved taking him there until this event really showed how the owner treats their customers when a problem comes up. The staff was fantastic, until the owner's consolidated the two locations and starting making cuts to make room for their daughter to be the manager. It is a real shame what happened, but I wouldn't recommend this place to anyone. 3/3/11 Update Having read the comment below by Julie I just want to add that when we were first notified of the incident by Raintree Pet Resort we were clearly told that our dog was ATTACKED BY ANOTHER DOG. Since then the story has changed multiple times. The fact remains that our extremely passive dog was the only one that needed immediate medical attention and an overnight hospitalization. It is interesting that it is now being described as a 'mutual altercation'.
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