I've probably ordered online, at this location, at least 10x- I've never had an issue. Yesterday I ordered online and when I arrived to this Pei Wei, 20 minutes later, I was advised that they were not able to accept any card transactions, as their system was down, and asked if I could pay in cash. I told them I never carry cash on me. I was very disappointed in the customer service. My order was already made and it was their problem, not mine. They had my contact info and could've reached out, and I would've been more than willing to stop by for cash on my way to pick it. Rather, they notify me when I got there and allowed me to walk out empty handed. Disappointed and I will not be returning.