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  • I am very pleased with the blinds I ordered from Blinds Chalet. I got a roman shade and a set of panels for a patio slider. I did need to call twice to confirm some details. This is a product that takes some attention to detail and a thought process. It's not like ordering a standard shade from Home Depot. But, the extra time on the ordering side was worth it. Everything fits perfectly and looks fantastic. The quality of workmanship is very good. Others have mentioned failure of mechanisms or what not after a year. Well, my advice is to order replacement parts now. That's what I have always done with all blinds I have ever ordered and is cheap insurance. I can't speak for the durability because I've only had mine installed for a couple weeks. But they are the product I ordered, they cam all in one piece (i.e. no damage in shipping) and they are as expected in terms of color, trim and quality. And I felt customer service was very good. A total of 3 conversations after ordering online but time well spent, and the people were very courteous and helpful. I will definitely order from them again!
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