Came here for a late birthday brunch/ girls day. I picked the place for everyone and hoped for the best. It wasn't the worst I have ever had but I def. won't be back. I have taken the patient path in life this year so I am able to give 2/5 stars others in the party would give 0/5 I am sure ... Let me explain
We were seated about 15mins after our estimated wait time (not a big deal but we did have plans after) our "table" for 7 was complied of two different size tables not a huge deal but one table was so small our party had to cram around it sitting on the corners to have enough room one table had glasses preset the other didn't after examining the cups we realized the table wasn't preset it wasnt fully bussed before we were seated.
Now onto the service... Our waitress comes over takes our drink orders coffee waters ice teas, brings waters in pitchers no cups then brings cups no ice then brings cups with ice takes away old cups all while we are all holding parts of this fiasco because our tiny table doesn't allow for more then 1 glass per person without total chaos. We all look over the menu for a few and our waitress returns (after sometime) to take our order. That went slowly but smooth enough. Now onto the food.
1/2 our order comes out it take another 5/10 minutes for the rest of our food to come out all delivered by people other then our waitress and it was like we were at an auction everyone just calling out what they had In their hands and us passing each other's food all around. We had to ask twice for the side of hash browns we ordered and enough utensils for everyone at the table.
My aunt ordered the biscuits and gravy she didn't like the taste and let our server know the gravy tasted "off" our waitress said it was turkey gravy (my aunt eats no poultry) she was instantly upset and said now you tell me I can't eat this. There was No apology no acknowledgement of what just happened here by our waitress she simply said "it's on the menu" (and just so you know I looked at the menu and it says sausage gravy.) She did remove that item from the ticket but the lack of empathy or responsibility taken by our server or a manager was disappointing, thank god there was no food allergy that could've turned tragic from their oversight.
Again we won't be back but no one died so 2/5 it is