I didn't love the customer service by any stretch of the imagination. I came to get my daughter Barbies for her Barbie house and the cashier didn't even want to honor the advertised price. Nevermind the fact that I even had a snapshot of the sales price. They even called a clerk to the front to go double-check... As if I was trying to scam them.
The icing to my disappointment with the customer service is that the cashier didn't even give me rewards club points and I had specifically asked him to give me rewards points for my purchase.