About: http://data.yelp.com/Review/id/xqiY1pyjSdVcMdCkp6Z2jg     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I will fully admit the food was great. I had never been there before - it was my first time. The experience I had when I called back to ask a question about my bill was NOT. I asked to speak to a manager. 1st off, the "manager" told me I should have noticed the bill was oddly high when I ordered. Not the way for her to handle it in my opinion. I would have left it at that but then the girl was rude & to hang up with me said, "I'm busy, bye". Ten minutes later I called back and asked to speak to the manager, again. The girl hung up on me almost immediately. The third time I called and asked for the manager -the "manager" was now a man. He accused me of being racist (15+ times) without knowing my race. He refused to tell me the owner's name or corporate number. I finally found out who the owner was by looking up the business license through the state of Arizona's public records. I went in to the restaurant to speak to him about the incident. He started coming up with excuses for their behavior. He said she was under a lot of stress. As for the man, he admitted it was his brother, and I quote, he said, "my brother, he's a little crazy". His brother was upset because they were busy and I was calling in. The owner also told me I should have called back later and not that night when I noticed the bill was wrong. Eventually, he admitted that the woman was his wife. Then, he said the reason she was short with me was that their 7 month old who was behind the counter in the area with the ovens had just hit her head. Therefore, she had to go check on the baby. My response to all of this was that it could have been handled differently. She could have said there is an emergency I need to go. His brother could have apologized for her and tried to help me himself. Then I said all I would like them to do is apologize for being rude to me when I called in with a question, not demanding a refund or trying to be rude. I still wasn't looking for a refund or free pizza. I, as a costumer, wanted to be treated with respect when I speak to employees. He took down my name and number and said he would have them call to apologize. That was last week. I have not received an apology or heard from them since. I am shocked that a small, local business, whom I was trying to help support, would treat a customer like this. Thank you for your time.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 144 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software