I can't begging to explain the terrible job that was done on my car.... But before I get to that.
1) I read a review that stated that "no one spoke English"... That's so not true, at least half the crew is white... And the ones that aren't I heard them speak perfect English.
Now, for the actual experience. The actual people working there are really nice, very respectful and courteous. The place is clean and the surprisingly so was the bathroom...
The problem is that the people working there are young and inexperienced. They lack attention to detail and don't understand what it means to actually clean a car. When I got my car the trunk was dirty, they never even opened it to vacuum it. The seems of the door were all full of dirt, they didn't even bother to swipe it with a rag to take he dirt off. The worst part is that it was obvious, there is no way they could have missed it. Also the car isn't hand washed, it's passed through a machine (just like the one at the gas station) except these guys charge more. All I can say is that I won't be coming back. And anyone that expects to "get what they paid for" should also not come here, you will be highly disappointed.