Disclaimer: we've eaten here before with average food and average service. It's a BW3, the foods not gonna be life changing. I noticed a lot of people standing around not working in the past, but it didn't impact our meal eating in.
I do have a current gripe with my most recent experience, however. We called to place a to go order, was placed on hold for over 5 minutes, then hung up on. It's close to close on a sports free Sunday night, so I can't imagine that they were so busy that they couldn't take our order. I was tempted to call back and ask for the manager, but I didn't have time to be on hold for another 5 minutes, so I turned to yelp.
If you come here you'll get the usual bw3 experience with staff that for the most part doesn't give a crap, and don't you dare try to make a take out order.