My girlfriend and I came here for pedicures bc her mother in law had gotten her a gift card since it's her go to nail spot. I called on Monday and made appointments for two pedicures at 10am when they opened. We got there ten minutes till and there was already someone there and three nail techs. We were immediately showed to our chairs with water filling up. My girl started right away and said the other tech would be there soon. I was practically done with my pedicure and my girlfriends water was getting cold when another tech walked through the door and slowly made her way over to my friends chair. She didn't say hello or sorry for being late and didn't speak to my friend at all. My tech, at the very least was polite and efficient. My friends tech barely touched her feet during the massage portion mainly focused on her calfs. My pedicure was not bad by any means and was inexpensive but, the experience overall was terrible seeing as while I enjoyed my pedicure my girlfriend waited and frustrated. What's the point of making appointments if they can't manage their time, needless to say I will never return.