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  • I have been hearing about Wiggy's salads for a while at work and I finally decided to try it last night, my first time. I placed my order for a steak salad over the phone with a young man who was very nice. When I picked up my salad, it was around 8:30pm and people were still coming in to pick up their orders. I hadn't eaten all day and I had a long drive ahead of me so I decided to at least eat the french fries on my salad.. who likes cold french fries? I sat down and tasted the fries, which were cut fresh and tasted great. The homemade ranch dressing was very good as well. I noticed that the steak had black ash falling off if it so I tasted a piece and all I could taste was the burn. I was bummed because I didnt want my first experience at Wiggy's to be this bad. I took my salad up to the counter and the young man asked me what was wrong. I told him the steak was burned and he looked extremely annoyed and did not apologize or say anything other than "Guess I'll make you another one" then he stomped off. He was so rude that it was off-putting. But, I figured he had a bad day. I took a few dollars out of my purse to tip them for remaking my salad. I got up and threw the cup of ranch dressing away. I ate half of it with my fries and the rest had gotten warm while I was waiting for them to re-make my steak. I sat there another 15 minutes waiting. While I was waiting, I heard one of the other guys who was working there arguing with the rude cook about having to re-make the steak that he burnt to a crisp. He was complaining about it and I think the nice guy who took my order was telling him to suck it up. Anyway, thankfully, the rude cook did not bring out the salad. It was someone else. Unfortunately, all he re-made was the steak. So, I was staring at a steak thrown on top of lettuce without the fries or the cheese. I already threw the dressing out .. at this point, I felt like I was in a Seinfeld episode. I was looking at steak and lettuce, minus everything else. I guess I was expected to eat what was left . It was really bad. If anyone was reviewing this incident, I think they would be horrified. If you burn the steak in a steak salad, you re-make the entire salad for the customer. You would think that's common sense, but apparently not?
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