The first time I ate at this location, the service was slow and the burgers were over cooked. It was only a week after opening, so I just assumed the staff were still training.
The second visit was pleasant and the staff were very friendly. The service was still a little slow, but several people in front of me also ordered custard, so it wasn't a big deal. The custard was delicious, and is definitely recommend. I got the concrete mixed with Reese's and hot fudge, and it was worth the wait.
I finally decided to try their burgers again, because the location near concord mills is always good. The second burger I got was a lot better than the first. It was juicy and still crisp around the edges like a good steak burger should be. I will definitely frequent this location and recommend everyone give it a try for the burgers and custard.