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  • This is such a poorly run Arby's, I wish there was another location nearby my work. The line is always excrutiatingly long. Like, 15-20 minutes in the drive thru and 10-15 in store. The floor is always sticky and the drink station is messy. They get my order wrong 70% of the time and they never confirm it back to you. They are slow and rude. One time, I went through line for a beverage only. Literally, just a beverage. I got my drink, took a sip and found that it was all soda. I went in and dumped it, refilled it and it was the same. When I went to the counter, the girl told me their soda lines weren't working right. Why wouldn't they have told the customers that upon ordering? They were really just hoping they could sell a defective product to stupid consumers and hope nobody would say anything. Service has been so bad here that I've contacted their corporate office and gave them another try because they sent me a coupon. It didn't matter. Today I tried the Chicken Farmhouse salad for something different. It was the most meager salad I've ever had from a restaurant/ fast food. White iceburg lettuce, about 1 bacon slice, maybe 1/2 Tbsp of cheddar cheese. A few tomatoes. Good amount of chicken. How does that consist of a salad? So disappointing.
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