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  • Old navy... I used to work for this company. There are so many positives behind this brand and its sister brands that I have a hard time writing a negative review now. So let me specify that this review applies exclusively to the Desert Ridge location. The store set up is awful. The stock is seemingly always too low for the square-footage. The visuals look as though there was no thought or effort put into them whatsoever; and today, the service I received while shopping with my mother was atrocious. We found some great deals, made our way over to the registers, and stood there, waiting; just waiting for one of the four associates (two of which I'm positive were managers or leads of some sort) to notice and assist us. There were no other customers. I had to loudly announce our presence; and when a teenage girl finally did meander her way over to us, she was rude and inattentive. So sad to see such a great company give such a horrible experience. Next time, we'll take our business to the Scottsdale road location.
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