I was walking around when I noticed a really injured bird. Feeling really badly for the bird, I decided to call the SPCA. The woman who answered told me that they don't cover the NDG area and gave me another number. After calling that other number for injured animals, the lady on the line told me that the SPCA would need to handle this. So, I call back and get the very same woman on the phone and explained what I was just told. She then tells me to bring the bird to them. I didn't have a car so I told her it would be impossible. The lady was very rude and lacked manners. She then tells me to capture the bird in a box. I explain that there are no boxes around and the bird being very badly injured wad barely moving anyways and I assured her he wasn't going anywhere. She then kept interrupting me and again was rude and obnoxious! I then told her that I was trying to do the right thing and I didn't appreciate her constant interruptions and rudeness. Terrible service by this employee she shouldn't be in the helping animals industry. She'd be more suited for a job that involves no human interaction whatsoever.