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  • Worst experience I have ever had in vegas by far. Got to our room and it is not what i had reserved. Instead they gave us two small beds when i reserved a king. Went down to ask for the king bed like i reserved but was not taken serious and told there was nothing they could do. Asked to talk to a manager and there was no one there til the next day. Receptionist was rude and rolled her eyes when we asked to talk to someone. They called a pit boss to help but all he gave was a phone number to a manager. I called, left messages, but no one would even listen to me. Awful customer service and i had to squeeze into that uncomfortable small bed for the night.
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