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  • Do not pay with cash at Sonic. Even though they clearly make it an option to pay with cash, card, or the app... The employees do not know how to make change. And it will take much longer for them to go get a manager to come help them make a change and count out bills. Absolutely amazing that even on your first day on the job, you cannot do simple math. The bill was $15.51, and I gave the carhop a $20 bill and 51 cents exactly. I literally could not have made it more easy for someone to make a change and get back to simple five dollar bill. Instead, the carhop thanked me and started to walk away. I had to ask her for change. Flustered, she went and got a manager who came out and apologized because it was her first day. Then he proceeded, not to just give me my change, but to scan the receipt and walk the young girl through how to give back five dollars to a customer! She handed him for dollar bills and asked him if that was enough. Are you kidding me? He patiently told her one more dollar bill was needed. I was absolutely dumbfounded. The food is always great at sonic, but this review is for the service. Especially when paying cash. I don't know whether to be amused Or incredibly disheartening. Mental note to never go to sonic unless you're paying with a card or the app. Clearly, even though they make it an option, they don't want you paying with cash, or else they would train their employees how to make change.
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