My husband and I recently relocated to Chandler,AZ and our first experience was at the Scottsdale location. Our experience there was good and we enjoyed sitting on the patio. I decided that I wanted to keep it low key for my birthday dinner this year with us being new to area and not really knowing anyone so we decided to give the Chandler location a shot. I LOVE smores and they have that on their dessert menu so it seemed like a good fit. Well... it wasn't. The entire staff ,except for the manager and the sweet food runner, looked like they hated their jobs. RBF everywhere.. We were seated inside bc there wasn't any seating outside which wasn't a problem. Once sat, our server didn't come to get our drink orders for at least nine minutes. We just sat there ignored. When are server did come up she asked what we wanted to drink abruptly and walked off... I tried to give her the benefit of the doubt that maybe she was rushing and overwhelmed.. no.. her entire interaction with us was rude and abrupt.. I tried to ask her a question.. she said what's up? When we did get our food, my sandwich was on white instead of whole wheat.. when we could finally flag her down to let her know the sandwich sat on the table for another five minutes before they came to get it to switch it out. My husband ordered small beers, they continued to bring him large beers. All in all it was a bad experience. The food was okay but the service made it much worse. By the end of it I didn't even get my smores bc I was so sick of the bad service that I just wanted to leave.