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| - This review is in reference to the Feast Buffet only and in no way should reflect the rest of the Casino or other venues within.
I had a lunch buffet comp for two and was excited to check it out because the buffet at Boulder Station (a sister casino & hotel) was so very good for the price.
My son and I were taken aback right from the start when hostesses started arguing with raised voices right in front of us about seating customers who were standing in line for the buffet.
Our server, Amy, was very pleasant and efficient, nothing but praises for her. She was very busy but found time to make sure our beverages were refilled often and that we didn't need anything.
The food was what made this experience the absolute worst it could possibly be. Not only was the selection disappointing but the food appeared dried up and old looking. Still, I gave it a try. It was difficult to find anything appetizing enough to fill my plate.
I chose roasted chicken, a piece of Italian sausage, red mashed potatoes, a spring roll, a couple pieces of peppered pork, and that's it. Nothing else looked edible.
Oh - I did get a small dish of bread pudding, it was truly the only food item that looked fresh. Turned out, the bread pudding was the only food that was hot. All of the food on my plate was cold or barely warm - perfect breeding temperature for bacteria growth.
My son who gets the same thing at every buffet: pizza, pasta with red sauce, macaroni and cheese, hamburgers, and fried chicken. He ends his buffet with a big sampling of desserts. All of his food was cold or luke warm except his hamburger which was made to order so impossible for it to be cold, thank goodness. Trouble was, the meat didn't have the texture one would expect in a burger, indicating the quality of meat was very poor. Even the desserts weren't what one would expect, they were flavorless or stale (white cake, a variety of cookies, soft serve ice cream).
My son said the macaroni and cheese barely had any "cheese" or sauce at all, explaining why the dish was covered with parmesean cheese. The pasta bake, with their version of red sauce was the same... barely enough sauce to make the pasta edible. On his second trip to the buffet he picked up some more fried chicken, this time it was hot enough to meet food safety standards. I don't carry around a thermometer in my purse but have worked in restaurants enough to know and be able to tell with the touch of my hand if food is any where near the proper serving temperature. Anyone with common sense knows that cold and luke warm foods that are supposed to be hot are not within health standards and guidelines.
If our lunch was not comped I would have taken one look at the poor selection and unappealing food on the buffet, turned around and demanded my money back before even trying it. That's how bad this buffet was today.
I thank our server Amy for making a horrible dining experience as pleasant as it could be under the circumstances. It's too bad her charm and server skills are being wasted at this buffet.
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