I'm actually here at this location currently it is 5:31pm we ordered our food at 4:27pm we never received our pizza or chicken for our salad bar . The staff was more worried about socializing with one another than actually tending to the customers . When I brought it to the manager "John" attention that we hadn't received I asked him "why it has taken over an hour to prepare one pizza" he then said he would "check and let me know ASAP" I never heard anything else from "John" nor did I ever receive my pizza that he assured me I would be recieving due to their lack of promptness until my 8 year old son complained that he never got his pizza . I will NEVER visit this location again . The ONLY pleasant thing about this visit was the cashier "Gabby" she was very sweet . Not to mention I'm 7 months pregnant , so I was very upset with not being able to have my pizza ! I would recommend visiting the Eastern location .