If I could give negative stars I would. From start to finish this was a horrible experience. Had I not been desperate i would never have had them pick up my things in the first place.
1. They arrived 4 days later than the original pick up date. West Coast Movers told me that they would not refund my deposit.
2. Upon arriving 4 days late and knowing they would need a box truck to get into the driveway, they charged me for a shuttle truck delaying me yet another day.
3. When they picked up my things they new the exact date of delivery to my new location. I called and emailed 4 weeks out to make sure it would be there.
4 . 4 months later they had still not delivered my things. I told them I would be there the next day accompanied by LVPD to get my thing. Magically, they had a truck coming my way that night.
5 Upon arrival, they wanted to charge me again for a shuttle fee when they new upon pickup that they would need a box truck. It was written on the contract by the pickup man.
6 $3200 worth of my itemized items were not delivered. I now have someones left handed golf clubs, a 6 ft ladder instead of my 8 ft. Someones walking cane.
7. when I contacted Cassi , She advised me to contact my home owners insurance.
*. Please do not let this happen to you!