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  • My hotel set us up with this service for transportation to EDC. I was quoted $250 for the ride there and was told I could "work out a deal" with the driver to get a ride back. When I asked the driver about a ride back he told me sure that it would only be $25 extra to get a ride back. He told my friends and I that it would be easier if we paid him in cash and insisted he take us to the bank on our way to EDC. So we go to the bank, get the cash for the payment and the trip. Everything is fine, we arrive in a decent amount of time. This is where things start to go downhill, Fayez our driver asked us what time we would like to be picked up, we asked to be picked up at 5 am. He shows up at 4am.. I paid hundreds of dollars to attend this event, I want to stay for the whole time and get my money's worth, why would you come early when we clearly set a pick up time before? Anyways, he begins to drive us back... FIVE MINUETS before we get to our destination he asks us if we wanted him to "take us back to the bank" and then explains to us that there is another $250 charge... after we already paid him $300+ on the ride over and we were all in shock. It's a little shady to me that he would explain the pricing in the beginning as $250 + $25 but when we are riding back he somehow forgot to mention there would be another $250 charge. What was supposed to be a $275 trip turned to be $500 +. Terrible communication skills from the driver and I also find it very sketchy that he wanted to do all transactions with cash. When we asked the driver for a company card or his supervisors phone number he denied our request and left the hotel. He was also a very unsafe driver (snap chatting himself driving in the shoulder lanes, not keeping eyes on the road, running red lights) I am very upset with the service of 24/7 and I will never us their services again and I will never recommend anyone to use their services as well!!! Be careful for the shady people out in Las Vegas everyone!!!
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