I have brought my car in here twice , my car is 2 yrs old, I was told both times "all fluids were good" just was in there less than 2 weeks ago, my son happened to take a look under the hood, my engine coolant was less than minimum. I called to question them about it , the person that did my oil change would not even let me talk, kept saying they had a sign that said engine coolant was $4 extra. I don't care about the $4 , I was never given the option of having it added. REALLY mad, engine coolant is kind of a big deal and being a woman and not knowing much about cars I trusted them when they said all fluids were good. Tech kept saying it was my responsibility to know it was low ????????? if that were the case I would have done it myself ! Will NEVER go to Jiffy Lube again and woman beware !!!!!!