I tried Kinjo's because of the high rated comments... after checking out there website http://www.kinjosushiandgrill.com I was convinced.
First off I admit the food is delicious! I had:
- Spicy Salmon Roll 8/10
- Avocado tempura 7.5/10
- Dynamite roll 7/10
- house salad 6/10
- Spicy Chicken 6/10
My experience: I came around 7pm (Friday) during their busy service, I gave the woman my name for 2. Than asked what the waiting time would be... she gave me 'deer in the headlights' look than smiled. I repeated myself and she replied "what waiting time?" After conversing back and forth for 2 minutes I gave up... it was clear she was diverting her answer and wouldn't give me an estimate time. After waiting 20 minutes, sharing my personal bubble space with strangers the crowd soon began to turn over as people were paying for the bill and leaving... they fail to mention the misfortune if you arrive before a large group the management will not give you a table without 3 people or more. Individuals are expected to be seated at the sushi bar.
1 person ahead of me wasn't allowed to be seated until her guest arrived. So needless to say many people got served before her and us. I began to notice a trend of people who came after us that were party of 2 getting seated first... I than got agitated. The incompetent hostess skipped our reservation! grrr... When I reminded her... she than found a place immediately to seat us. With an hungry stomach and a ridiculous waiting time I was less than thrilled to be there.
Our waitress was obviously busy and preoccupied struggling to make her way over to us... when she finally was able to take our order, the rolls were floating on plastic motioned boats and were pulled. Half my dinner was ready to eat in no time. However the salad, spicy chicken and tempura toke 20 mins to prepare. All my food was given to me before my guest... who waited 40 minutes for chicken and Brocolli Tempura. The consistency and time was WAY OFF!
I also should point out the place was so lively with people and noisy I could barely hear myself. I felt lost and confused in the midst of the chaos. When I went to pick up the bill the ditzy incompetant hostess proved AGAIN her inability to do her job. She messed up my bill, charging me for our dinner and the guy sitting next to me aswell.
$80 for two ladies.... I don't think so!
After eating I was full but not belly aching stuffed. The only thing that came across my mind was : Can't wait to get the heck outta there, next time doing pick-up instead!