I wish Yelp had a button under peoples comments for how stupid they are. Certainly, there are other places to buy baby items- like i would NEVER buy furniture here where there is an Ikea in University, or some baby toys b/c they can be cheaper somewhere elsewhere. HOWEVER, important things like diapers, food and more importantly formula- is a MUCH BETTER price at babies R us. I have never had any difficulty with their customer service- I've found the associates to be very nice and helping. And their coupons? READ THE FINE PRINT, it's pretty easy. Have you ever worked retail? It doesn't apply to everything. Good grief people. Anyway- i recommend this place.