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  • Since my prior review ("Stay away!") was removed as it did not fall within the detailed requirements Yelp requires I thought I'd expand here now: Arete is as a prior reviewer attested lacking in customer support or basics of business etiquette/renters rights. Upon moving into their rental I was quickly overwhelmed with the stench of a dead rat that had been known apparently by all service techs including the pool guy but somehow not by the management company nor attended to till I complained after moving in. With this in mind I queried about what appeared to look like rat feces on back patio...I was made fun of by Jennifer on their "portal" as simply seeds. Mind you the "portal" was told to me to be viewed by many eyes and responded to instantly...NOT! I finally called the property owner after I was harassed by Judy as I would not use their online payment system that charges a $10 CONVENIENCE FEE!? That's their convenience mind you whereas the company doesn't accept wires from bill payment system from one of the largest banks in the country??? I was sent the cost for Cox yet no itemization or bill until I spoke with the owner ignored. I could go on but why...I am glad to soon no longer deal with this company.
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