Ok so this is my first review on Yelp, sucks that it has to be a bad one. My boyfriend and I went to a bar nearby this place until close, needless to say we were not driving all the way back to our home in Phoenix, so we got an Über to this particular location. There was no one at the front desk when we arrived, the door was locked and we had to page someone to greet us. It wasn't much of a greeting may I say, she was horribly rude and barely said a word to us. My boyfriend booked this place on Hotels.com before we got there to save us some time, we still spent a very awkward 20 minutes in this tiny lobby. I've never checked into a hotel, booked in advance, for more than 5 minutes! When we got to our room, our key took 6 times before it worked. It was very stuffy in there and the AC didn't work. Not to mention, they charged my boyfriend twice. Once in Hotels.com and the hotel charged us as well. Just a bad experience all around.