About: http://data.yelp.com/Review/id/xk_iRfPejPirmYBSfh1ceQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • I am continuously shocked at the level of unprofessionalism this company has. I made the unfortunate mistake of doing business with Baja auto. I purchased from the location near Decatur and for some reason have to make payments & do business etc with this location on freemont. (I ENCOURAGE YOU TO READ MY YELP REVIEW ON THEIR OTHER LOCATION @DECATUR) The reps at each location consistently have poor customer service. I received a call telling me my payment which I make consistently in advance was now being increased and I have received no prior notice. What's more, when I simply called and politely asked for documentation to support the price increase and to file in my records I was told I wouldn't receive any by the rep Alex in the payment department. Her stance was that she didn't feel the need to. I am astonished at the level of unprofessionalism and discourtesy I deal with & disgusted with my poor choice to do business here. I just assumed it was common knowledge to be courteous to your customers and assist them especially when they pay you in advance and on time. I was not by any means making an unreasonable request.The fact that I agreed to make a certain payment and then out if nowhere a year later I am being told in the most unprofessional and rude manner that I can't have documentation to support a suspicious price change is so beyond unacceptable. Also the representative Alex became extremely rude and short with me and then decided to hang up on me for simply asking for a bill to be mailed to me. I called back immediately following to speak with a manger about the horrible service and I was transferred to their general manager & sales manager DOUG DIAZ SR. who overseas both locations. I had the misfortune of speaking with him once before, after my initial bad customer service experience and as expected .... I was disappointed in the despicable customer service . He was not apologetic about his representatives service, he continuously interrupted me after I was just explaining that I would like a document that legitimizes this spontaneous amount of money they now want to start charging. He was very nervous and began speaking fast and never once appeared to actually listen to me & he wouldn't let me speak by speaking over me over and over again . Then as any incompetent person would he tried to transfer me to someone else even tho he is the highest level of management and it's his company and his representatives who are unprofessional. This is the service I receive for being a customer who always pays in advance and in full. I hate to see how they treat everyone else . PLEASE DO YOURSELF A FAVOR AND AVOID BAJA AUTO , you cannot afford the headaches they cost you trust me
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (252 GB total memory, 139 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2026 OpenLink Software