I had came in a couple days before to test drive an older 2008 Jetta , I then noticed that there was a newer lower mile one 2012 available and called Connie Dwyer to let her know I would come in to see it. She was very friendly and helpful. Once I came in she showed me to the car and we took it out for an extended test drive, I enjoyed it and never felt pressured to buy, once I did decide to buy she walked me through the process and made it all easy and even had a few good laughs. I never felt like I was going through the machine. I got great service and fast was in and out in 3 hours with my new Jetta. There was no slick sales moves and I got a great price, also great terms as they matched a lower interest rate I got from outside lending everyone from sales and finance where friendly and helpful. Every question I could come up with was answered. I look forward to coming back for service.