I am impressed with the idea of this place. Stacie is an amazing, smart and considerate owner who was aware of the struggle that many moms have -- Most waxing salons do not allow you to bring your children and they are over-priced. Stacie developed a place that is not only cool and comfortable for those needing a wax but also for moms. She has a welcoming play area for the kids to play. She offers a Brazilian for under $40... Could it get any better? My 5 year old loves going to play while I get a great wax!
Unfortunately, the receptionist who seems to lack work experience, professionalism and hospitality skills is the one area that needs improvement. It is sad when owners trust people to represent their brand/company when they cannot be there themselves 24/7 -- and the staff fails. Th receptionist has disappointed me almost everytime and crossed the line today with her poor decision-making skills and confrontational attitude.
This place is definately worth visiting but be warned that the receptionist doesn't provide the level of service that should be provided for such a great place.
I will not be returning... unless there is new front office staff.