I work at Massage envy next door. I frequent here for lunch for the soup and salad.
I came in sat at the bar by myself and waited for service. I was asked what I would like, I told the server soup and salad. So I sat and waited.
My food was now ready and i was handed the bill. I calmly said Jose always charges me $8.77 or so. The server said ok can you please wait I said sure.
Comes over to me is a short caucasion man who took my order, this is what he says to me in the most condescending, nasty attitude.
Ma'am this is what we charge, this is what my boss told me to charge I can't help you take it or leave it!! I asked if a manager was there he says I'm the only one and I'm not the boss I just do what they tell me so you can take it or leave it I can't help you I have other people to take care of.!!!
Excuse me!!!! I have never had this type of rude nasty service ever in here.
I told him how nasty he was and his attitude was horrible to me for no reason. Im at a loss for words. This was handled poorly!!!!
I will be contacting the Owner Gustavo and the manager.
This really almost ruined my day. I work in customer relations as a therapist and this IS NOT HOW YOU TREAT CLIENTS OR CUSTOMERS!!
I will be returning this evening to speak with a manager.